“Cheap is expensive” and, when it comes to bad middleware, the results can be highly damaging to companies.
Latin American retailers break digital sales records, but the race for omnichannel always faces the same obstacle: integration.
The Salesforce Connectivity Report 2025 —survey of 1,050 IT leaders— reveals that 95% of companies have problems integrating data, only 29% of their applications are truly connected and 81% say that silos hinder digital transformation.
In this context, many teams are turning to”plug‑and‑play connectors” single-payment that promise to synchronize an ERP with the online store “in a few clicks”.
The reality, however, reveals reviews such as TrustScore 2.1/5 Of Emipro Odoo‑Magento connector, where users themselves report “constant bugs” and almost non-existent support.
The list price of a plugin can be seductive; it can seem like a bargain compared to a full iPaaS platform. But those amounts cover Only the license, not the TCO (Total Cost of Ownership).
Every time the ERP or store is updated, the connector requires manual patching or custom development, and any crash leaves the business without sales or visibility of errors. Even worse, these static middleware:
Thus, what seemed like a one-time payment becomes a continuous drain of IT hours, lost orders and security penalties. In the following sections, we'll break down some of the invisible expenses that skyrocket the TCO of these middleware and we'll show How Weavee removes them in the bud.
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Al evaluate middleware or “plug-and-play” connectors, most technology managers prioritize the initial price. However, that visible cost doesn't reflect the total cost of ownership (TCO), which ends up being considerably higher due to hidden expenses.
Below, they are presented real and documented costs associated with the use of middleware connectors:
Although “plug-and-play” connectors ensure immediate integration, in practice they require frequent adaptations. For example, the most used module for connecting Odoo ERP and Magento 2, offered by Emipro Technologies, has multiple users who end up looking for external developers for specific functions. This is explicitly documented on platforms such as Freelancer, where companies post orders for additional custom developments for functionality that the original connector doesn't cover.
The connector Odoo-Magento 2 Emipro Technologies has an average rating of 2.1 stars out of 5 on Trustpilot, where multiple customers literally mention that the connector generates recurring failures after each update, requiring constant manual intervention. These comments clearly highlight the frequent need for manual adjustments and patches, generating additional and constant costs for users.
The company Emipro Technologies, creator of the most popular connector between Odoo and Magento, is repeatedly questioned on Trustpilot because of the low quality of their technical support. Real users report that support requests go unanswered for weeks, or are not directly addressed. This lack of support involves hidden costs such as prolonged operational interruptions, lost sales and impacted customer experience.
Las recurring technical failures of middleware connectors may cause prolonged operational interruptions. For example, real users of the connector Odoo-Magento from Emipro Technologies clearly report on Trustpilot that constant technical problems led to “weeks of wasted time” trying to resolve critical issues. These interruptions directly impact sales and customer experience.
“Extension didn't work as advertised, support was incompetent, kept on dodging the request for a refund... The time wasted on the issue was vast, occurring over 3-4 weeks...”
— See Entrust Pilot review
Each expansion of the business (for example, integrating a new sales channel or additional platform) involves adding additional connectors. In the official Odoo marketplace, the offer of the Emipro connector clearly shows that each major update of the ERP requires the purchase of a specific new version of the connector. This implies a limited and manual scalability model, adding additional licenses with each version change.
In the public specifications of the Emipro Odoo-Magento connector on its official marketplace There are no internationally recognized security certifications (such as ISO 27001 or SOC), nor explicit references to advanced security or regulatory compliance protocols, which creates uncertainty about the actual level of protection and compliance provided by the connector provider.
Los plug-and-play connectors lack real-time monitoring and centralized management. For example, in the public data sheet of the official marketplace of Odoo-Magento connector Emipro Technologies makes no mention at any point of monitoring functions, dashboards, automatic alerts or integrated reports, essential functions for making quick decisions and avoiding loss of business opportunities due to lack of visibility and immediate reaction to operational problems.
A verified case of the real impact that these hidden costs can have is the experience of users publicly reported on Trustpilot about the Emipro Technologies connector. For example, the actual review by user Wen Ye explicitly mentions:
”Many bugs, woo Odoo connector not working properly. Wasting time and money. They will not help with your connector once paid.”
— Wen Ye, Trustpilot
This negative experience —one of the many that can be read in the reviews section—represents a typical example of the real problems faced by users, who, after purchasing inexpensive connectors, end up experiencing additional costs, prolonged operational interruptions and the inability to resolve critical issues in a timely manner.
In contrast, the platform of Weavee omnichannel integration is specifically designed to eliminate these problems through real-time monitoring, automatic scalability without the need to purchase additional connectors, full compliance with international security standards (ISO, SOC) and dedicated 24/7 support with guaranteed SLA.
Throughout this article, we have demonstrated, with real and verifiable facts, figures and testimonies, that plug‑and‑play connectors have a number of hidden costs that affect directly the profitability, efficiency and security of companies in the retail sector.
Each of these problems has not only been reported by real users, but reflect structural limitations of the static middleware model: lack of support, poor scalability, lack of monitoring and constant technical dependence.
Weavee, as an iPaaS (Integration Platform as a Service) platform, was designed to solve each of these problems at the root. Here's how to:
Weavee offers preconfigured and audited connectors, ready to use, covering the main ERP systems (SAP, Odoo, Oracle NetSuite, Microsoft Dynamics), e-commerce (VTEX, Adobe Commerce, WooCommerce), CRM (Zoho, HubSpot, Salesforce), POS, WMS and more, without the need for custom development or manual adjustments.
Unlike plug‑and‑play middleware, which requires human intervention after each update, Weavee is a serverless platform on Microsoft Azure with centralized maintenance and automatic scaling.
Weavee provides 24/7 technical support, with contractually guaranteed response time (SLA) and an automatic escalation system for incidents.
Thanks to its cloud infrastructure, Weavee ensures operational continuity, with geographical redundancy, real-time monitoring and automatic alerts.
Weavee allows you to integrate new systems, channels or countries without buying new connectors or rewriting flows.
Weavee operates under the highest security standards in the market. Its infrastructure is based on Microsoft Azure, and the platform has the following certifications and protocols.
These guarantees are not present in common middleware connectors, whose security depends entirely on the individual vendor, and whose technical data sheet (such as the Emipro connector) does not include certifications of any kind.
Weavee includes a central monitoring interface to view all integration flows in real time: orders, customers, inventory, payments, returns, etc.
Not only does this eliminate silos, but guarantees a single source of truth to make business decisions in real time.
The integration decision should not be made just because of the price of a license. As we have demonstrated with real examples and verified sources, middleware connectors hide maintenance, security, support and scalability costs that end up being much higher than their entry price.
Weavee eliminates these invisible costs, offering a robust, scalable and secure platform designed to boost your company's growth.