Essential guide for IT and Operations leaders looking to integrate VTEX ERP without friction, ensuring accuracy in catalog, pricing and inventory.
Multi-country and multi-store retail in Latin America operates in an environment of unique complexity: high transactional volumes, fiscal and logistics variations by region, and the urgent need for deliver seamless omnichannel experiences. To address these challenges, the adoption of ecommerce platforms Modern is vital.
VTEX stands out as a solution Composable and Complete, designed for agility. However, the promise of composability only materializes when a seamless integration with the ERP (Enterprise Resource Planning), the heart of the operation.
This is where Weavee becomes the crucial link. We offer the System Integrator and Integral Management System necessary for connect without VTEX code or errors with core systems such as SAP, Oracle NetSuite, or Dynamics.
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Historically, large scale retailers relied on monolithic architectures that limited agility and innovation. El Composable Commerce—a modular approach based on decoupled microservices and APIs—is the modern answer.
VTEX offers Pragmatic Composability, allowing merchants to take advantage of native services for their core needs and, in turn, compose external best-of-breed solutions where a business advantage is needed.
An ERP is the main back office software that manages essential parts of the operation, including Catalogue, Pricing, Logistics and Orders. Attempt to combine the flexibility of VTEX composable architecture with an ERP through patches or point-to-point developments, it generates a high maintenance cost (TCO) and a rigidity that goes against the composable principle.
La integration between ERP and VTEX is implemented using the APIs of each module, which requires an advanced integration solution, such as Weavee, that acts as a hub for data transformation, orchestration and monitoring.
For a LATAM retailer, the accuracy and real-time synchronization of data are non-negotiable. The most important information flow should focus on four pillars: Catalog, Pricing, Orders/OMS and Checkout.
Catalog management involves managing the tree of categories, brands, products, SKUs and specifications. The ERP or PIM (Product Information Manager) is often the source of truth for this data.
The integration uses the VTEX API Catalog. A robust flow must ensure that any updates—from a new SKU to a change in description—is efficiently propagated to VTEX.
Pricing in LATAM retail is particularly complex because of the need to manage different contexts, such as customer groups, regions or channels (Online Sales vs. Physical Stores).
VTEX allows the management of fixed prices or their modification for different contexts using trade policies. The synchronization of these prices is carried out through the Pricing API.
For B2B businesses (where VTEX is suitable), the platform allows you to group users into organizations and apply specific prices to them, and the B2B Quotes & Carts application allows price negotiation.
It is crucial that the integration flow is able to handle the complexity of VTEX trade policies to reflect the business strategy defined in the ERP.
VTEX has its own OMS (Order Management System), but the ERP must be integrated using the Orders API to receive order events and manage processing.
The integration of critical flows VTEX OMS you must prioritize efficiency:
External software (ERP) can receive order events using two methods: Feed (reading an event queue), using technology Feed v3 documented by VTEX) or Hook (automatic notifications). The use of Feed v3 is vital to avoid constant polling (repetitive and inefficient queries).
After receiving an event, the ERP handles the order (change, cancel, invoice) and returns the result to the VTEX OMS. The correct orchestration and mapping of states between both platforms is essential for the omnichannel experience.
The VTEX Checkout module is responsible for coordinating Catalog, Pricing, Promotions, Logistics and Payment data to complete the purchase. Use the Checkout API to allow for customized solutions.
Before the order is placed, it is essential that the checkout can perform cart simulations (OrderForm is the object that represents the cart, implicitly used by the Checkout API) to ensure that the inventory and the prices consulted are accurate and available. Low latency at this stage is critical.
A successful integration, especially in high-volume retail (such as Black Friday), is achieved through a structured process focused on operational resilience.
1. Discovery and Planning: Define what parts of the operation will be integrated and how the data will be mapped between VTEX and ERP.
2. Incremental Delivery: La composable architecture by Weavee allows you to add, replace and adapt technological components in an agile manner, reducing implementation time. This facilitates phased delivery.
3. Observability: Once in production, the Real-time monitoring is crucial. Weavee monitors every data exchange, ensuring that the ecommerce operation remains optimal.
4. Hardening (retryes/queues): The system must be resilient to temporary ERP or network failures. The Weavee platform in Microsoft Azure offers scalability and security, and its design makes it easy to manage queues and automatic retries to avoid the loss of order or inventory events (an implicit value of the Weavee hub architecture).
CIOs and CTOs need clear metrics to measure the health of integration and operational resilience.
Weavee offers custom alerts and instant reports to monitor these metrics. To keep the operation secure, we use advanced protocols and enterprise-level encryption, complying with international standards such as ISO 27001, SOC 2, and FedRAMP.
For continuous and safe operation, check out our plans which include proactive monitoring and support.
Weavee provides a Universal Connection, which reduces integration complexity and minimizes operational risk.
Weavee allows integrate VTEX with ERP, CRM, SCM and other essential systems. This means lower costs and greater flexibility.
Our solution acts as a Universal connector based on advanced APIs, offering:
Our intuitive interface allows non-technical teams to manage integrations without relying solely on the IT team.
Weavee is designed for retailers who seek to transform their digital operation, ensuring an agile ecosystem ready for the future of electronic commerce.
Transform your digital commerce and optimize your retail operations with Weavee!